Disclaimers
Important limitations on the guidance, species data and scores provided by HerpDesk Manager. Always consult a qualified exotics veterinary surgeon.
Last reviewed: October 2024
Veterinary advice
HerpDesk Manager is a record-management tool. It does not provide veterinary diagnosis or treatment advice. Always contact a suitably qualified veterinary surgeon about the health of an animal.
Always consult a qualified, exotics-experienced veterinary surgeon about the health of your animals. Nothing in HerpDesk Manager — including the husbandry assistant, species profiles, UV-B guidance, care schedules or the HerpDesk Score — is a substitute for professional veterinary examination, diagnosis or treatment.
In an emergency, contact an exotics-experienced veterinary practice immediately. Do not wait to complete a record.
Species and husbandry information
Species information is general guidance only. Individual requirements vary with age, health, reproductive status, enclosure design, season and professional veterinary advice.
Where we cite published sources, including the Ferguson zone and UV index data of Baines et al. (2016), those values are guidance for healthy animals under typical conditions. Responsibility for interpreting them for a specific animal rests with the keeper and their veterinary surgeon.
AI-generated content
The husbandry assistant and the enclosure photo analysis are automated tools. They can be incomplete or wrong, and their output must be checked against reliable sources and professional advice before you act on it.
HerpDesk Score and analytics
The HerpDesk Score, statistics, leaderboards and citizen-science figures are indicative guides derived from the records you enter. They are not a welfare assessment, an audit, an inspection outcome, or any form of accreditation, and they should not be presented as such.
Legal, licensing and compliance
Legal and licensing guidance is general information only and does not guarantee compliance with the law in your jurisdiction.
References to the Animal Welfare Act 2006, the Dangerous Wild Animals Act 1976, CITES, the Licensing of Activities Involving Animals (England) Regulations 2018 and similar frameworks are general information. You remain solely responsible for holding the correct licences and for meeting your legal obligations. Verification badges reflect documents submitted by the keeper and reviewed by us in good faith; they are not a guarantee of compliance.
Records and data
HerpDesk Manager is a record-keeping tool, not a guaranteed archive. While we back up data, you should keep your own copies of anything required for licensing, insurance or veterinary purposes.
Exclusion of responsibility
To the fullest extent permitted by law, The Reptile Academy Ltd disclaims all responsibility and liability for any loss, illness, injury, death of an animal, regulatory action or financial loss arising from use of, or reliance on, HerpDesk Manager. Your use of the Platform is at your own risk and subject to our Terms and Conditions.
- We are not your veterinary surgeon, solicitor or licensing authority.
- We do not verify the accuracy of data entered by users, including in the directory and member pages.
- We accept no responsibility for decisions taken on the basis of Platform output.
